True Love By Wislawa Szymborska - 876 Words

What would you imagine when hearing the words true love, many may think of the joy and happiness of two humans falling for each other in ways only they would know. An exiguous amount of people want what they see in other couples, a connection, a true love. However, with the poem â€Å"True Love† by Wislawa Szymborska, the speaker despises what she witnesses when surrounded by couples. The speaker conveys that she is having a mental argument whether or not true love is possible or even if she can obtain true love. Readers of the poem might wonder why the speaker has strong feelings with the thought of love; however, with further analysis of the diction, tone and word choice we can see her aspiration and fight for true love. Reading through â€Å"True Love,† he speaker has evident and bleak feelings towards love by stating, †Look at the happy couple./ Couldn’t they at least try to hide it,† or â€Å"it’s obviously a plot behind the human race’s back!† With further analysis on Szymborska, she had complications with her relationships and true love as well. Her first marriage only lasted for six years until divorce and in her next relationship she neither lived with her partner nor got married (â€Å"Wislawa Szymborsa†¦Ã¢â‚¬ ). Due to her troubles with love before the writing of this poem, the speaker sounds quite offended by the thought of many around her in love and showing affection because of the struggle to find true love herself. Even though the narrator asseverates bitter feelings towards ones inShow MoreRelatedTrue Love By Wislawa Szymborska864 Words   |  4 Pagesâ€Å"True Love† by Wislawa Szymborska In the poem â€Å"True Love† by Wislawa Szymborska, the author explores the concept and authenticity of true love by conveying a sarcastic tone through a dubious perspective. Szymborska’s use of diction, figurative language, and irony provides the reader with a parallel point-of-view about the existence of true love. Beginning a poem with questions creates a sense of wonder and imagination into a reader’s mind about the theme. The pessimistic attitude towards trueRead MoreHappiness in True Love After reading â€Å"True Love† I have concluded that Szymborska is trying600 Words   |  3 PagesHappiness in True Love After reading â€Å"True Love† I have concluded that Szymborska is trying promoting true love to the people who don’t believe, by stating the positive aspects to make people live a happier life. In the poem â€Å"True Love† by Wislawa Szymborska, it is obviously talking about true love such as how it happens, and when people are in love or a relationship. She uses a continuous form of sarcasm of people who do believe in true in love, and those who do. This making her a believer, createsRead MoreI Think Romantic Love Is Universal Because It Is A Legacy Of Humanity s Shared Evolutionary Past797 Words   |  4 Pagesmeaning of love? Love is a powerful emotional and spiritual recognition. It can provide a deep happiness, and a deep suffering when unfulfilled. Love is one of the most valuable and cherished feelings in people’s lives. Love is known since the time of Adam and Eve. It makes one feel as if nothing else is needed in order to survive in this worl d. The definitions of love are the same and yet different. There are many authors in stories and poems that use romantic love like Shakespeare and Wislawa SzymborskaRead MoreTrue Love2046 Words   |  9 PagesExplication: â€Å"True Love† by Wislawa Szymborska This paper is an essay is an analysis of Wislawa Szymborska’s poem â€Å"True Love.† When I first read the poem, I was struck by its sheer simplicity and passion at what Szymborska feels that it means for two people to be in love. However; upon further contemplation, I see how she uses the lovers to represent change in an otherwise boring and regimented world where all actions must be taken for the betterment and advancement of the state. â€Å"True Love† is aRead MoreHow True is True Love in Modern Times?2328 Words   |  10 PagesDoes True Love Exist? I love you. These three little words might possibly be the most powerful statement one can make to another person. In life, most yearn for the intimate affection that a certain someone can provide them. Women dream of their Prince Charming to come and sweep them off their feet, while men search for the love of their life that sets their heart on fire. But what happens when love is thrown around without a second thought? Has this four letter word become an overused clichà ©Read More True Love Does Exist Essay2229 Words   |  9 Pages Does True Love Exist?   Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"I love you.† These three little words might possibly be the most powerful statement one can make to another person. In life, most yearn for the intimate affection that a certain someone can provide them. Women dream of their Prince Charming to come and sweep them off their feet, while men search for the love of their life that sets their heart on fire. But what happens when love is thrown around without a second thought? Has this four letter word become an overused clichà ©Read MoreThe Things They Carried And The Beginning1408 Words   |  6 Pagesinto the United States Army and sent to Vietnam where he served with the 198th Infantry Brigade† (268) . The poem â€Å"The End and the Beginning† by Wislawa Szymborska is a poem which portrays post war imagery. The poet growing up in a time where the world war 11 was staged portrays her memories of that time through her lines and her poem capture the true horrific images of the aftermath of a war and the effort that needs to be taken in order to restore a community to its past glory. The Webster’sRead MoreWhat Is Love Exactly? Love Can Be Painful, Love Can Be1185 Words   |  5 PagesWhat is love exactly? Love can be painful, love can be sad, but more than anything love should bring in happiness to a person. It is the most powerful and scariest thing in the world. It makes people do the craziest and dumbest thing that you can never think of. When you love someone, whether you make them mad, cry, upset, or hurt them, true love well never be replaced. For some people it may bring them hope, beauty, and joy into one’s life. It does not matter what kind of love it is because allRead MoreThe Role of Animals in the Unbearable Lightness of Being and Poems New and Collected1458 Words   |  6 PagesSince animals, usually pets, are sometimes an essential part of ones life, it is not surprising that we find frequent references to its role in works of social realism, such as Wislawa Szymborskas Poems New and Collected and Milan Kunderas Unbearable Lightness of Being. Animals in literature could be used to symbolize all sorts of things, but in particular, animals may represent the personality of a character. This is because as humans and animals co-exi st in the same atmosphere, certain aspects

Swing Vote Is An American Political Culture Film - 2005 Words

The film Swing Vote is an American political culture film that relies heavily on film subtext to depict the negative attitude many Americans have towards voting, corruption inside a political election, and the spectacle of media frenzy. While the film gives a light hearted impression of a rare political snafu it is still consistent with the main themes of other political films of manipulation, money lust, and power hungry political heads that will stop at nothing for their own personal gain. We also see the political candidates merely as puppets while their campaign managers are the ones truly calling the shots. Swing Vote is a unique political culture film because due to the ordeal in the film’s plot, the politicians are at a disadvantage when they are usually the ones in power. With the tables turned we see how they construct their corrupt schemes and the direct effect it has on the character representing the American perspective. The strong symbols that convey the cultural norms in America’s political system are in need of a deeper analysis. In the closest presidential race in history, a malfunction at the voting booth leaves the decision up to a single man—Ernest â€Å"Bud† Johnson. Ernest has no political affiliation, stance, nor the initiative to stay informed on current events. Ernest is an alcoholic, neglectful, single father who is apathetic toward politics and rather decides to be a bystander. Bud alienates himself from the outside world living in a run-down trailerShow MoreRelatedUS Senate Case Study1693 Words   |  7 PagesCalled to confront a massive technological debate in the United States in the modern day, the US Senate will discuss the possible impacts and effects of automation in the workforce and vote on a resolution. The Senate committee will replicate parliamentary procedure and will be based off the current United States Senate. 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Heros Are They Born Or Made free essay sample

Heros. Are They Born Or Made? JFK A ; LBJ Essay, Research Paper Heros, are They Born or Made? Throughout recorded history, world has followed their leaders where of all time they lead. Be it with John Fitzgerald Kennedy to Camelot, or Lyndon Baines Johnson to the Gulf of Tonkin. In their ain several manners, both of these work forces were great heroes and scoundrels. James Reston ( 1994 ) wrote that # 8220 ; the calamity of John Fitzgerald Kennedy was greater than the achievement, but in the terminal the calamity enhances the achievement and revives hope. # 8221 ; ( Hilty, 1994 p. 418 ) . Henry F. Graff ( 1994 ) inscribed that # 8220 ; the long and dearly-won war in Vietnam that Johnson had non avoided, could non win, and did non stop will long stay the dark shadow on his record. The domestic statute law and the generous spirit that actuated it will be his reflecting memorial when and if, a longer perspective reduces at last the size of that shadow # 8221 ; ( Morton, 1994 p. We will write a custom essay sample on Heros Are They Born Or Made or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page 393 ) . Of these two really different work forces, one was molded into a hero and one was destined to go a hero from birth. Are our greatest heroes born or are they made? I feel strongly that heros are made, non born. In domestic affairs, Kennedy accomplished small during his thousand yearss in office. He gave small attending to domestic personal businesss. His inaugural reference contained non one word about race dealingss or the civil rights motion. Robert Kennedy, John # 8217 ; s brother, admitted that they had # 8220 ; # 8230 ; lost no slumber over the Negroes # 8221 ; ( Hilty, 1994 p.422 ) . The Kennedys foremost urged leaders such as Martin Luther King Jr. to be patient and avoid the incidents harmful to America # 8217 ; s image abroad. Escalating crisis sucked the Kennedys into the whirl of the motion ( Hilty, 1994 p.422 ) . Kennedy did seek and obtained a minor addition in the minimal pay and Social Security coverage, plus money for public lodging, and forced a impermanent push back in steel monetary values ( Sellen, 1987 p.1297 ) . By November of 1963, he had well increased American military committedness to South Vietnam and created the necessary conditions for farther American engagement which occurred under President Johnson ( Morton, 1994 p.421 ) . On the positive side, Kennedy endorsed the Peace Corp, Food for Peace, and Agency for International Development. These plans improved America # 8217 ; s image in emerging states of Africa and Asia. Kennedy # 8217 ; s Alliance for Progress gave hope for Latin America ( Morton, 1994 p.422 ) . Kennedy besides sought a revenue enhancement cut to excite the economic system, federal assistance to instruction and Medicare, but since he lacked dependable bulks in Congress, these plans remained tied up in Congress until after Kennedy # 8217 ; s decease ( Patterson, 1995 ) . One must besides take into consideration that John Kennedy besides had his portion of military calamities. Least we of all time bury the severely fumbled effort to envade Cuba to subvert Castro? Many Cuban expatriates were either killed or captured at the Bay of Pigs. Kennedy # 8217 ; s greatest crisis in foreign policy was the state of affairs which arose when Khrushchev tried to set up atomic missiles in Cuba in 1962. Kennedy choose to obstruct Cuba and endanger Khrushchev by keeping in modesty an air onslaught on the missile sites. At first, armed struggle seemed likely and the universe lingered on the brink of atomic war for about two, highly tense, hebdomads ( Hilty, 1994 p. 421 ) . During his two old ages as frailty president, Johnson greatly expanded upon the responsibilities assigned to that place. With Kennedy # 8217 ; s approvals, the hardy frailty president became a wandering embassador doing legion trips abroad to confabulate with foreign caputs of province. His most noteworthy trip took topographic point in mid-1961 when Johnson officially visited Southeast Asia. His brief stay in Vietnam deepened his strong belief that the South Vietnam authorities must be supported about at all costs ( Morton, 1994 p.396 ) . There were two other places in which the frailty president played meaningful functions in the Kennedy disposal. Since Johnson had long been interested in infinite geographic expedition, Kennedy suitably gave Johnson the place of supervising the infinite plan by naming him president of the Space Council. Johnson # 8217 ; s 2nd country of premier concern was civil rights. As president of the freshly created President # 8217 ; s Committee on Equal Employment, Johnson headed the federal authorities plan to procure occupation chances particularly for inkinesss. The Civil Rights attempts of the Kennedy old ages, led by Vice President Johnson, were rather perchance a necessary preliminary to the transition of historic Civil Rights Acts of 1964 and 1965 under President Johnson. Despite mensurable accomplishments in the countries of infinite geographic expedition and civil rights, Johnson # 8217 ; s term of office as frailty president was one of defeat. Serving as he did in the shadow of the popular, vernal JFK, there was seemingly small opportunity for him to go president of the United States ( Morton. 1994 p. 396 ) . On November 22, 1963, while on a trip to Dallas to seek to mend a split in the Texas Democrats, Kennedy was tragically assassinated. In this minute of entire and incredible horror, Johnson assumed the responsibilities and adversities of the presidential term. After being elevated to the White House, Johnson rapidly proved to be a consummate and reassuring leader in the kingdom of domestic personal businesss. In 1964, Congress passed a tax-reduction jurisprudence that promised to advance economic growing and the Economic Opportunity Act, which launched the plan called the War on Poverty. Johnson proved to be really adept in geting a strong Civil Rights Act in 1964. In future old ages, this Act proved to be a critical beginning of legal authorization against racial and sexual favoritism ( Morton, 1994 p. 397 ) . In the 1964 presidential election, Lyndon B. Johnson was overpoweringly elected to the office of President of the United States. Johnson # 8217 ; s victories gave him a authorization for his Great Society, as he called his domestic plan. Congress responded by eventually go throughing the Medicare plan, O.K.ing federal assistance to simple and secondary instruction, heightening the War on Poverty, and making the Department of Housing and Urban Development ( Patterson, 1995 ) . The huge sum of reform statute law that Johnson passed in his first three old ages in office was awesome. His Great Society plan represented an accomplishment about unparalleled in American history ( Morton, 1994 p. 397 ) . Johnson will doubtless be remembered non for his domestic reform, but for his expansion of the progressively unpopular war in Southeast Asia. Johnson did non originate the engagement of the United States in Vietnam. He did, nevertheless, enlarge upon a U.S. committedness to the Saigon authorities in South Vietnam. This committedness was made by Johnson # 8217 ; s three predecessors, Presidents Truman, Eisenhower, and Kennedy. Logically following the attempts of these three work forces to back up the corrupt and undemocratic authorities of South Vietnam, by 1965 Johnson had increased the war attempt to such an extent that there were over 200,000 Americans contending the Viet Cong and North Vietnamese. By February of 1968 Johnson increased the count of American military personnels by 206,000, conveying the US forces count to over 700,000. Somehow, an unwanted and misunderstood struggle in Southeast Asia had go a major war which would non merely interrupt the bantam state in which it was being fought, but would besides turn out to hold desperate effects on President Johnson and his state ( Morton, 1994 pp397-398 ) . These two great work forces put furrows in the history of the United States. Both are proclaimed as heroes in their ain right. Kennedy led us to Camelot. But what function did he play? Was he the staunch and devoted Arthur or the womanizing and fallacious Lancelot? His superficiality and indifference to the demands of the multitudes seems to hold been ingrained at an early age. # 8220 ; The Kennedys passed the old ages of the Great Depression in privileged epicurean isolation from America # 8217 ; s societal and economic torture # 8221 ; ( Hilty, 1994 p. 419 ) . John Kennedy was seemingly more interested in the visual aspect of the United States to the universe than he was in the domestic personal businesss of his ain people. This was demonstrated by his indifference to the racial agitation which was brewing within his ain state. If non for the goad of his brother, Robert Kennedy, John would neer hold passed any civil rights measures. It was more of import to Kennedy that the United States stop Communism and provender the hungry of emerging states than it was to hold racial and sexual favoritism and feed the hungry of this state. Kennedy besides was a # 8220 ; user # 8221 ; . He used his male parent # 8217 ; s money to finance his runs, his male parent # 8217 ; s friends as political foremans and to assist him print his first book, his war narrative of gallantry, the aid of his Plutos to win a Pulitzer Prize and his young person, personal appeal and household name, to appeal a state into believing what they were seeing, through the shade of rose coloured spectacless, was the manner of a new coevals ( Hilty, 1994 p. 420 ) . The state was finished with live overing the yesteryear, and was now ready to travel into the hereafter. John Fitzgerald Kennedy was the adult male chosen to take them. Lyndon Baines Johnson, on the other manus, was born and raised on a farm in cardinal Texas. He knew first manus what it was like to work the land and to make without. While the Kennedy kids were reared in an ambiance of household intimacy and trueness, Lyndon assumed the function of older brother who often helped his somewhat priggish female parent and capricious male parent raise his siblings. Lyndon became about a alternate male parent to his younger brother and three younger sisters ( Morton, 1994 p.393 ) . During his college old ages, Johnson demonstrated to his Hispanic junior high school pupils his concern about equal intervention to people irrespective of their colour or beginning. He encouraged his pupils to take their instructions earnestly. He was besides concerned about the unemployment rate of immature people. This was demonstrated by his action as the Texas manager of the National Youth Administration ( Morton, 1994 p. 394 ) . Johnson # 8217 ; s lift through political relations resulted from difficult work get downing at the # 8220 ; grass-roots # 8221 ; degree. Unlike Kennedy, Johnson started at the underside and worked his manner to the top. His strength and willingness to negociate were his strong suit # 8217 ; in winning him his elected seats ( Patterson, 1995 ) . Unfortunately, Johnson inherited a war no 1 wanted. Since it was his responsibility to seek to win this war, he performed in the lone mode he trusted. Many of Johnson # 8217 ; s ascendants had fought in the Alamo, and war and struggle were no aliens to Johnson. Therefore, with what he may hold considered the approvals of his sires, he set out to win an unwinable war by increasing the figure of combatives who were contending for unknown causes ( Morton, 1994 p.393 ) . But alas, Johnson did win some of the domestic wars which were booming in this great state. He pushed through the Medicare plan to do certain that aged individuals would be able to obtain nice medical attention, he was instrumental in the passing of the most of import of the civil rights measures, he established a assortment of alleviation and services bureaus such as VISTA, work-study, and a Job Corps. He attempted to win the war on poorness by assailing the major causes of poorness # 8211 ; viz. illiteracy, unemployment, and unequal public services ( Morton, 1994 p. 397 ) . Which of these two powerful work forces is to be considered the greatest hero? Will it be the rich, fine-looking Kennedy who was born into the life style of a politician? Who had his political calling bought and paid for by a affluent and powerful household. Who was born into the lap of luxury with a Ag spoon in his oral cavity. Or is the better pick Johnson, who was born into a household which steadfastly believed that the state and its people came before ego? Who understood and respected the difficult work and attempts of others. Who made his ain manner in political relations without the assistance of affluent parents. Webester # 8217 ; s Ninth Collegiate Dictionary describes a hero as # 8220 ; # 8230 ; degree Celsiuss: a adult male admired for his achievments and baronial qualities vitamin D: 1 that shows great bravery # 8230 ; # 8221 ; ( p.566 ) . But which adult male was made into a hero? This author feels that Johnson is the better pick. Johnson arose from the ashes of Camelot, non unlike a Phoenix bird, with his tail plumes singed by the fires of Vietnam. He assumed the amazing responsibilities that were handed to him without inquiry. He finished the work of his predessor without having recognition where recognition was truly due. ( Even after his decease, Kennedy was still having recognition for work that others had accomplished. ) Johnson accepted the war of three anterior Commander-in-Chiefs and battled it the lone manner that he knew how. Because his strong hawkish idiosyncrasies will forever shadow his domestic achievements, Johnson may neer receive full acknowledgment for the forceful and effectual domestic plans that he pushed through Congress. If Johnson had non cared so much about his state of people, would he hold fought so diligently for plans such as Medicare, VISTA, work-study plans, and Job Corps? Johnson foremost illustrated his concern for the equal rights of all work forces to his Latino junior high school pupils: therefore, began his long and successful battle to go through some of the most of import civil rights measures of this state. Without his attempts, The Great Society would neer hold had a opportunity. The reply to this inquiry will non be available until future historiographers can research and compile facts in a wholly non-judgmental and indifferent mode. Critical Review When I foremost began research for this paper, I steadfastly believed that John Kennedy was my # 8220 ; knight in reflecting armor. # 8221 ; I believed all that I had been told by my senior coevalss about how Kennedy had fought the conflict for civil rights because he believed in equality for everyone. I had religion in the belief that Kennedy had fought his manner up through the political circus to go one of the most powerful work forces in the universe. I knew in my bosom that Kennedy cared more about his ain state of people than he cared about an full universe of people. After all, wasn # 8217 ; t it Kennedy who stood up to Castro and Khrushchev? So what if the cost of his base about equaled atomic war? Kennedy was merely protecting HIS people from the depredations of Communism and the Big Red Monster. And as for Kennedy # 8217 ; s injudiciousnesss with adult females, after all that he had done for his state, lets # 8217 ; merely forgive him. After all, he was merely human, and he was a # 8220 ; born hero. # 8221 ; Equally far as I had been told, Lyndon B. Johnson was merely an # 8220 ; old war trader # 8221 ; who sent 1000s of American young person to Vietnam. He had no concern for this state. All he was worried about was winning this war at what of all time the cost was. Unfortunately, the cost was 1000s of deceases of some of America # 8217 ; s finest immature work forces and adult females. Now, as I take off my # 8220 ; rose tinted spectacless # 8221 ; , I can see for the first clip who the hero of my former coevals was. It wasn # 8217 ; t the brassy war hero who had been born into political relations, and bought his manner into office with his household # 8217 ; s money and name. It was the # 8220 ; froward old codger # 8221 ; who spent over 30 old ages in the state # 8217 ; s capital doing his manner to the top. It was through this adult male # 8217 ; s tireless attempts that the civil rights motion began to take signifier, that the War on Poverty began to contend back, and that the Great Society was conceived and born. Johnson was a adult male made into an obscure hero. I can # 8217 ; t assist but inquire if the American society could really stand to see one of its # 8217 ; favorite folklore narratives crushed. I think non. After all, everyone needs person to title-holder and to be their hero. Mentions Hilty, J. ( 1994 ) . Historic World Leaders. Vol. 4 pp 418-424 Detroit, Mi. Gales Research Inc. Morton, J. ( 1994 ) . Historic World Leaders. Vol. 4 pp 393-398 Detroit, Mi. Gales Research Inc. Sellen, R. ( 1987 ) . Great Lives From American History. Vol 3 pp 1295-1298 Pasadena, Ca. Salem Press Patterson, J. ( 1995 ) . Groiler Multimedia Encyclopedia. Version 7.0 Packard Bell for IBM computing machines Webester # 8217 ; s Ninth New Collegiate Dictionary ( 1990 ) . Springfield, Mass. Merriam-Webester Inc.

Advanced Diploma of Leadership Management for Employment Law

Question: Discuss about theAdvanced Diploma of Leadership Management for Employment Law. Answer: 1. The legislative areas that the companys development may need to address are; Employment law Consumer protection Fair competition law. It is imperative that the company observe regulatory and legislative context in its development plan to avoid running into legal battles in court and administrative actions that may be taken by the concerned authorities as a result of unlawful actions emanating from the developed plan. Q.2 There is a need to incorporate culture into the companys development plan because the company needs to forge a united front in executing its services to the customers. There has to be uniformity in terms of services received by customers across the stores and platforms of the company. To do this the company can consider offering trainings to all employees and also reward those who implement company culture while serving clients Q3. To create sense of urgency into the development plan the company should incorporate timelines and key milestones that should be met within certain reasonable period of time. The plan can also contain a provision where the staffs of the company receive constant communication regarding what has been able to be achieved to encourage employees to continue implementing the plan. Q.4 The Company can develop a real time chart displayed across all its stores and online platforms indicating where the company is at in terms of the plan implementation and whats being done at that moment. The Company can also provide suggestion boxes where staff can drop their feedback regarding the progress being made in terms of the implementation of the development plan. Q5. Participation and support from managers can be enhanced through allocating each one of them a duty in the implementation of the companys development plan. This is very important as it will determine the success of the plan. Q6. To manage conflict within the companys development team, I can use brainstorming method from all the team members. This will shade more light on the issue being discussed and eliciting different opinions. The more the issue becomes clearer the lesser the divergence of opinions amongst the development team. I can also use try to strike a balance in the issue being discussed so that everyone can feel accommodated in one way or another. I may also ask those with conflicting ideas to make a presentation to the whole team and answer any questions that may arise from the team then ask the whole team to vote for the best idea based presentation made and their own understanding. Q.7 To evaluate effectiveness of my development plan, I will observe its outcome compared to the expectations of the company. The final outcome of the implementation of the plan should be same as the expected or bear close resemblance to show that the plan is effective. Q8. Sensitivity training can be used to sensitize members of the development team to be respectful of other people ideas and accommodate every member in the best way possible such that everyone in the team has voice and can be heard. This way the dynamics of the group can be enhanced and increase chances of success. Task 2 Development plan 1.0Introduction Australian hardware is a company that deals with a wide range of quality hardware materials in Australia. The company has 150 strategically located physical stores across the country as well as an online platform where customers can search for the products they want online then purchase them through the internet. There has been a problem regarding sales being made through online platforms and those done through the physical store channels across company entire network branch. There is variation in terms of prices of the same commodities in physical stores and online platform. This has brought up a number of issues among the staff members ranging from demoralization to poor customer service especially to those clients who purchase items online then visit the store for after sale support. Although there is a hotline where those clients who purchase through online platform can access after sale services, many of them prefer to be assisted by someone they can see at one of the physical s tores, but end up receiving poor customer service or outrightly denied the same by the staff at the physical outlets. In view of the aforementioned, the management has decided to come up with a development plan to integrate all the company business operations, that is the physical outlets and the online platform business operation into one platform with uniform prices among other desired attributes. This paper will therefore attempt to come up with the intended developed plan as envisaged by the management of the Australian hardware. 2.0Goals and objective The company aims to achieve an annual sales growth of 15% over the next five years as well as invest in business strategies that will support the companys growth in long term period. In so doing the company aims to integrate its online and physical stores business operation such that it achieves the following attributes; Uniform pricing for all items in both physical stores and online platform. Integration of customer sales records between online system and physical stores such that an authorized retail sales staff can be able to access this information regardless of where they were made as well as recording them for the purposes of evaluating his or her score on key performance indicators. Integration of retail outlet staff into online sales system by including them in online support hotline roster. Allocating online sales budget to the nearest store such that any online sale made is attributed to one branch that is closest to it. 3.0Measure of success The key measure of success is attaining uniformity in the prices of items both online and at the stores. Another key measure of success is attainment of level customer service for both clients who purchase products online and that there are no apparent competing interests between the companys online business operation and through the stores. 4.0Roles and responsibilities The following are the key personalities that will be responsible for the successful implementation of the project. Human resource manager Answering directly to the senior management team, HR manager will be in-charge of identifying knowledge and skills gap within the organization and developing training materials and course for imparting the identified missing skills and competencies needed for full implementation of the development plan. ICT Manager- Reporting directly to senior management team, the ICT manager is responsible for actual upgrading of the system such that the pricing is constant for all items either in stores or as displayed online. The ICT manger should work closely with the Finance manager to get details on the pricing of the commodities. The incumbent will also be responsible for developing user friendly shopping interfaces such that customers can easily view and purchase products online. Retail store managers Answering directly to the Managing Director: Business operation, retail store managers will be responsible the overall implementation of the plan at their respective stores. They will be in-charge of assigning duties to different staffs according to competencies and skills possessed by respective members of staff. The incumbent will also be responsible for ensuring culture change at their respective store such that customers will receive standard treatment depending on whether they are returning clients who purchase through online platform. Store sales clerk Reporting directly to the Retail store managers, the clerks will be responsible for actual implementation of the plan by serving all clients as indicated in the companys service level agreement (SLA). Managing Director: Business operations- Reporting directly to the senior management team, the incumbent will be responsible for the overall implementation of the plan. (Lewis, 2011) 5.0Stakeholders Key stakeholders that need to be consulted; Sales clerks at the store- They deem the online platform a threat to their jobs so they need to be persuaded otherwise by assuring them of their job security. Clients They want to buy items online as they know its cheap but wants after sale service to be done in person by the stores sales clerk. They need to be informed on the essence of streamlining the business for growth and development purposes as well as improving the customer service level. Investors They want more profit but reluctant on expenditure as they view this as eating into their profit. They need to be persuaded on the need of the capital outlay in integrating business operation for long term growth and development of the company. 6.0Communication strategy The company will communicate to its clerks at the store through their Retail store manager. The retail store manager will be convening weekly meetings amongst his or her staff at the branch to communicate how the plan is going to be implemented at the branch level. The manager will also list the importance of all the business operation strategies and how they are going to benefit the branch or the outlet as whole and to take away their jobs. The company will also communicate to clients through press releases and outlining their plan through its website for clients to read at their own pleasure. This information will also contain reasons why the prices at the physical shops ad those of the online platforms are now same and the benefits clients will get as a result of this change. (Burke, 2013) The senior management will communicate with the investors and shareholders on the need to spend company resources to integrate the business operation through conducting a meeting with them. 7.0Feedback collecting method The feedback on the progress of the implementation project can be obtained through a number of ways; For clerks at various stores the will be suggestion boxes where they can drop any form of feedback anonymously whether negative or positive without fear of reprisal. The clerks can also provide their feedback during the weekly meeting with their respective Retail store manager. On the other hand clients can leave a comment at the bottom of every item they are concerned about or contact the company through provided phone call numbers or email address. Shareholders can write directly to the senior management team raising any issue of concern to them or complimenting the company on the good progress of the implementation project. They can also request a meeting if they feel their issues can be handled well when the senior management convenes a meeting. (Lewis, 2011) Milestones Below is the Gantt diagram to show key milestone. Month / Milestone Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Development of online software to accommodate changes Development and implementation of training needs and content Installation of the software and actual implementation of the plan Feedback and continued assessment and improvement Required resources To implement this project the company will need skilled human resources who can interact with the new system well and be able to help customers where necessary. The company will also need funds to purchase the required software to integrate both the online and physical stores business operation. Funds will also be needed for conducting training to all the employees on the new system and ensuring there is culture change at the organization. Risk assessment The company may run into a risk of not being able to fully persuade her sales clerks at the stores that integrating online business with the store business does not mean enhancing online business which will eventually phase them out of their work. The customers may also become apprehensive of the new prices especially if the online platform prices are increased to match the store prices. This may lead to reading in sales revenues. (Burke, 2013) Evaluation Evaluating the development plan in terms of costs, benefits and potential risks, it is evident that the company will benefit more as a result of the integration of the business operation since it is a long term project that will continually help the company streamline its business for long period of time. The potential risks identified are manageable and can be brought under control as soon as they arise by devising ways that mitigate on them. References Burke, R. (2013).Project management. Chichester: Wiley. Lewis, J. (2011).Project planning scheduling control. New York: McGraw-Hill.